Shipping and Delivery

We offer various shipping methods to meet your needs, with delivery times depending on your location and the shipping option chosen.

  • Standard Shipping:
    Delivery within 5-7 business days.
    Available for all domestic orders.

  • Expedited Shipping:
    Delivery within 2-3 business days.
    Available for domestic orders only.

  • Next-Day Shipping:
    Delivery by the next business day (orders must be placed by 12 PM local time).
    Available for select locations.

  • International Shipping:
    We offer international shipping to select countries. Delivery times typically range from 7-14 business days, depending on the destination.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the shipping method selected. The total shipping charge will be displayed at checkout.

  • Free Shipping:
    Free standard shipping is available on orders over $200 within the United States.

  • Expedited & Next-Day Shipping Fees:
    Shipping fees for expedited and next-day options are calculated based on your order’s weight and destination. The exact shipping cost will be provided at checkout.

Order Processing Time

Orders are processed and shipped Monday through Friday, excluding holidays. We strive to process all orders within 1-2 business days. Please note that orders placed on weekends or holidays will be processed the next business day.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account and viewing your order history.

International Shipping

We are pleased to offer international shipping to select countries. Please note that shipping times, rates, and availability may vary depending on the destination.

  • Customs & Duties:
    International orders may be subject to customs fees, import duties, and taxes. These fees are the responsibility of the customer. Please check with your local customs office for more information on potential fees before placing your order.

  • International Shipping Restrictions:
    Some products may not be available for international shipping due to local regulations or restrictions. If this is the case, we will notify you during the checkout process.

Lost or Damaged Packages

We take great care to ensure that all orders are carefully packaged and shipped. However, in the event that your package is lost or damaged in transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order.

Change of Shipping Address

If you need to change the shipping address after placing an order, please contact us as soon as possible. Once an order is processed or shipped, we may not be able to make changes to the address. Be sure to double-check your shipping address at checkout to avoid any issues.

Order Delays

While we strive to deliver all orders on time, occasionally, factors like weather, carrier delays, or holidays may cause shipping delays. We appreciate your patience and understanding in these situations.

Contact Us

If you have any questions or concerns about shipping or delivery, please don’t hesitate to reach out to our customer service team. We’re here to help!

  • Email: sajdahcputure@gmail.com
  • Phone: (310) 755-1800
  • Hours of Operation: Monday – Sunday, 11 AM – 7 PM (Pacific Time)